Cookie Policy
Clear guidance, accountability, and confidence in how we work
If you need the cookie policy in a different format, or if you have questions, just get in touch
It matters that what we do is transparent and straightforward. This policy guides our work and supports the people who trust us. It outlines the principles we follow and will continue to evolve as we grow.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following categories of cookies:
- Necessary: These cookies are essential for the basic operation of our website and online store. They enable core functions such as page navigation, maintaining your session, using the shopping cart, displaying basic store notices, and saving your cookie consent preferences.
- Analytics: These cookies are used only to help us understand how visitors interact with our website so we can improve content, layout, and overall user experience. They allow us to recognise and count the number of visitors and see how people move around the site.
- Marketing: These cookies are used only to support our communications and help show more relevant information. They record your visit, the pages you have visited, and the links you have followed.
- Performance: These cookies are used only to support the technical operation and stability of the website. They help ensure that tracking and measurement tools run efficiently and reliably. At present, we do not use any specific Performance cookies on our site.
- Preference: These cookies are used only to remember your personal choices, such as language or region, when you return to the website. We do not currently use any specific Preference cookies on our site.
The table below explains the cookies we use and why:
| Cookie name | Purpose | Expiration |
|---|---|---|
| WooCommerce essential store cookies | Category: Necessary. Used to keep the online shop working properly-including remembering items in your basket and maintaining your session. | Session to 2 days |
| Accessibility | Category: Necessary. Saves the user’s accessibility settings, such as speech or contrast. | Persistent (until the user clears their browser data or changes their settings) |
| Google Analytics cookies | Category: Analytics. Help us understand how visitors use our website so we can improve content, layout and user experience. | Up to 2 years |
| Google Ads cookies | Category: Marketing. Help us understand the effectiveness of our advertising and how people find our website. | Up to 3 months |
| Meta Pixel cookies | Category: Marketing. Help us show relevant information and understand how visitors engage with our content. | Up to 3 months |
Controlling Cookies
You can manage these cookies at any time by clicking the “Cookie Settings” button in the footer of our website.
You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. We cannot accept any liability for the third party’s compliance with its legal obligations.
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